With over six million numbers, we have one of the UK’s largest IVR platforms and are a Tier 1 Carrier directly interconnected to BT and Vodafone.
We build and manage hundreds of simple or more complex voice services for small businesses and leading national brands.
We also manage mass call events such as major national telethons, including the management of charity donations (all payments use our PCI-DSS-compliant platform) and competition entries for major charities and media organisations.
Our global IP-based IVR platform is fully integrated into our Payment platform and ensures that we can provide a complete e-commerce solution covering online payments, Direct Carrier Billing, Charity short-codes, MOTO and live calls using PCI-certified integrations.
For Media or Gaming companies, or organisations seeking content eco-systems, white label gaming or gambling products, we can provide off-the-shelf or customised solutions.
Gambling and Gaming products are based on a certified RNG that allows us to quickly build lottery, numbers, casino and competition solutions.
We can also develop simple or complex digital content portals and eco-systems. With a huge library of mobile and online games, we can quickly and cost-effectively create and deploy comprehensive environments.
These can be built into engagement solutions where consumers can play or access valued content from films, and instructional and educational videos, as an extension of a brand, part of a rewards offer, or the development of a new revenue line.
Our global platform is Tier 1 PCI-DSS compliant and is integrated with over 40 Acquirers to cover low, medium and higher-risk onboarding.
For E-commerce players all the leading global and regional e-commerce platforms are integrated.
We have the most comprehensive offering of payment types of any payment business – covering Cards, Wallets, Crypto, Open Banking, Direct Debits, Standing Orders and Direct Carrier Billing.
We can provide API integration or can manage your checkout – with a dynamic and optimised customer journey and a complete range of solutions to manage and reduce chargebacks.
As a global solution with greater consumer choice, we are able to offer lower rates, higher conversions and personalised checkouts, leading to both revenue maximisation and the creation of an exceptional consumer experience which will help retain and grow your customers.
From simple services to complex management of customer journeys, we can optimise your customer engagement through our multi-channel platform.
Through automated engagement we can create personalised engagement flows using AI intervention and data orchestration, enabling you to manage GDPR requirements – and provide consistent quality of engagement across all communications channels.
For organisations that are looking to:
⦁ Reduce the cost of engagement.
⦁ Cross-sell propositions.
⦁ Centralise data management.
⦁ Create the best customer experience.
⦁ Manage and improve the Customer Journey.
Our platform allows you to tailor your communication and engagement – whether that be simple messaging campaigns such as SMS broadcasts, or complex services creating real-time personalisation.